We currently ship to all the countries across GCC. The shipment includes the following countries; UAE, Bahrain, Qatar, Kuwait, Saudi Arabia (KSA), and Oman.
What payment methods do you accept? We accept all Visa and MasterCard payments.
What do I do if I received a damaged item(s)? The items sold at FLTRD pass strict compliance control, however, if something happened to the item during the shipment will issue a full refund or exchange. Simply contact us at firstname.lastname@example.org explaining the issue you are facing.
Do you have a retail location? Yes, we are currently located in UAE, Dubai. You will find our retail store in DIFC, Gate Avenue, Zone C, Unit 92, 94, 96.
Can I place an order as a gift? Yes, simply add a message in the ‘note’ box prior to the checkout with specific requirements. Once this is done, we will make sure to create a beautifully packaged gift.
How do I get an exchange or return? If you would like to return or exchange our product(s), please contact us at email@example.com our amazing team will make sure to take care of your requests.
Does FLTRD ship internationally? Yes, we currently ship to all the countries across GCC. The shipment includes the following countries; UAE, Bahrain, Qatar, Kuwait, Saudi Arabia (KSA), and Oman.
What is the estimated delivery time? If you are located within the UAE you can expect to receive your order within 1 to 5 working days. If you are located within the GCC country you can expect to receive your order within 10 to 15 working days